Urban Luxe more than willingly accepts unworn, unwashed, undamaged merchandise with all original tagging for a proper refund OR store credit within 5 days of the stated delivery date.
Urban Luxe does NOT cover return shipping costs.
*If you have a missing package shoot us an email and we will help you figure it out, we aren't responsible for USPS Mishaps. But we will help you out if you send us an email regarding the entire situation*
To make a return simply email firstname.lastname@example.org with your name and order number.
As soon as we receive the item back we will issue a refund or store credit and send it to the email address that was provided.
*Sale items and accessories are FINAL SALE and CAN’T be returned or exchanged or any item that is used with a discount*
Thank you so much for your love and support.
If you ever have any questions please reach out!
XOXO, Urban Luxe