•
1 1

Urban Luxe

Urban Gift Card

$10.00 USD
$10.00 USD
Sale Sold out
Denominations

FAQ

Can I pickup my order? 
-Yes! If you are close enough then local pickup is available to you! At checkout make sure you click "local pickup" so that you don't pay for shipping! After you place the order, you should receive an email within 48 hours telling you that your order is ready for pickup! 
 
Can I cancel my order once it is already placed?
-We allow cancellations IF you can get in contact with one of our team members before a shipping label has been created, if not you will have to wait until you receive your order to send it back. 
 
How do I know if my order has been placed?
-Please make sure that you double check your email at checkout and make sure that it is correct so that you are receiving your order details. Every order gets an order confirmation sent to their email. As well as a tracking number once that becomes available. If you didn't receive an email, check your spam and if you still don't see one please email our customer support email with your full name. 
 
Can I use multiple coupon codes at once?
-No unfortunately our system only allows one coupon code at a time. 
 
Do you have gift cards? 
-Yes we have E-gift cards that will be automatically sent to your inbox. You can find these on our website. You can buy anywhere from $15-$100 worth of gift cards. 
 

 

Return policy

Urban Luxe more than willingly accepts unworn, unwashed, undamaged merchandise with all original tagging for a proper refund OR store credit within 10 days of the stated delivery date. 
Urban Luxe does NOT cover return shipping costs. 
*If you have a missing package shoot us an email and we will help you figure it out, we aren't responsible for USPS Mishaps. But we will help you out if you send us an email regarding the entire situation*
To make a return simply email urbanxxluxe@gmail.com with your name and order number. 
As soon as we receive the item back we will issue a refund or store credit and send it to the email address that was provided. 
*Sale items and accessories are FINAL SALE and CAN’T be returned or exchanged or any item that is used with a discount*
Thank you so much for your love and support.
If you ever have any questions please reach out! 
XOXO, Urban Luxe